Creating Surveys

Get started with SmartSurvey using the following guides.

• Back to menu
• Creating a Survey in Multiple Languages
• Multi-Stage, Multi-Lingual Surveys
• General Security Information
• Password Protecting a Survey
• Secure Individual Logins for Respondents
• Prevent Indexing
• Survey Restrictions
• Add a CAPTCHA to a Survey
• Understanding Question Types
• Multiple Choice Questions With One Answer
• Multiple Choice Questions With Multiple Answers
• Comment or Essay Box Questions
• Ranking Question
• Matrix of Choices - One Answer Per Row
• Matrix of Choices - Multiple Answers Per Row
• Matrix of Textboxes
• Matrix of Drop-Down Menus
• Single Textbox
• Multiple Textboxes
• Descriptive Text
• Date/Time Box
• Continuous Sum
• Slider Scale
• Semantic Differential
• File Upload
• Net Promoter® Score (NPS)
• Anonymous Responses
• Can Respondents Attach Files to a Survey
• Adding a File or Link to a Survey Question
• Creating & Using a Customer Effort (CES) Question
• Creating & Using a Customer Satisfaction (CSAT) Question
• Creating & Using a Employee Effort (EES) Question
• Creating & Using a Employee Satisfaction (ESAT) Question
• Employee Net Promoter Score (eNPS)
• Friends and Family Test (FFT)
• Star Rating
• Customer Satisfaction Calculations
• Map Question Type
• Image Choice
• Email Address
• Dropdown
• Creating an Accessible Survey
• Choosing Accessible Questions
• Using the Rich Text Editor
• Adding Alt Text to Images in Survey Pages
• How to set up Autocomplete for your Survey Answers
• Using Video and Audio in Accessible Surveys
• Testing Your Survey for Accessibility
• Checking Colour Contrast in Your Survey
• Adding & Managing Pages
• Page Titles and Page Descriptions
• Re-Ordering Survey Pages
• Adding Terminal Pages
• Creating your Own Thank You Page
• How to Hide a Survey Title
• Custom Question Numbering
• Hiding Question or Page Numbers in a Survey
• Hiding the Previous Page Button
• Merging Pages or Removing a Page Break
• Viewing and Managing Surveys
• Copying Surveys
• Creating and Managing Survey Folders
• Using Folders to Organise Surveys
• Deleting Survey Results
• Deleting Surveys
• Finding Surveys
• Managing Large Surveys
• Merging Pages or Removing a Page Break
• Password Protecting a Survey
• Deleting a Survey in Error
• How to Create a Survey
• Using a Survey Template
• Adding, Editing and Hiding Questions
• Adding & Managing Pages
• Previewing and Testing Surveys
• Browser Compatibility
• Making a Quiz
• Survey Creation and Editing Limits
• Creating a Poll
• Create Survey using AI
• Import Survey using AI
• Conversational Surveys
• Survey Formats
• Changing a Survey Theme
• Deleting Custom Survey Themes
• Theme Editor Sections
• Custom Survey Themes
• Previewing Survey Themes
• Adding a Save and Continue Option
• Customising Text for Survey Buttons
• Adding or Removing a Progress Bar to a Survey
• Hiding the "Powered by SmartSurvey" Footer
• Sharing a Theme with Sub-Users
• Creating or Editing a Theme
• Piping
• Page Logic
• Question Randomisation
• Question Set
• Disqualifying Respondents
• Piping with Custom Contact List fields
• Piping Default Answers into Multiple Textbox Questions
• Adding Terminal Pages
• Answer Option Randomisation
• Skip Logic
• Skip Logic on a Multiple Choice (Only One Answer) question
• Skip Logic on a 'Multiple Choice (Multiple Answer) question
• Piping Dynamic Dates into Survey Content
• Carry Forward Responses
• Display Logic
• Editing a Live Survey
• Restoring Deleted Questions
• Making Survey Questions Mandatory
• Adding an Other Textbox or Comment Field
• Page Randomisation
• Setting Up Default Answers
• Question Validation Options
• Deleting a Question
• Restoring Deleted Questions
• Copying or Moving Questions
• Adding subheadings to question options
• Conversational Surveys
• Adding a Logo
• Adding Images
• Formatting Text
• Adding Custom CSS and JavaScript
• Adding a YouTube Video
• Embedding Audio Into a Survey
• Amending or Editing Default Text
• Adding a help icon to a question or answer option
• File Library
• Question Library
• Adding Questions from the Question Library
• Copying a Survey Theme
• Downloading Previously Exported Reports
• Downloads
• Survey Scoring
• Showing Respondents Final Score
• Integrations Overview – Start Here
• Getting a Record ID into a Survey
• Integrating SmartSurvey with HubSpot
• Triggering a Survey from HubSpot
• Integrating SmartSurvey with Mailchimp
• Integrating SmartSurvey with Microsoft Dynamics 365
• Integrating SmartSurvey with Microsoft Teams
• Integrating SmartSurvey with monday.com
• Integrating SmartSurvey with Pipedrive
• Integrating SmartSurvey with Salesforce
• Triggering a Survey from Salesforce
• Integrating SmartSurvey with Slack
• Pull data directly from SmartSurvey into PowerBI dashboard
• Filtering an Integration
• Zapier
• Google Tag Manager
• Google Analytics
• Using the API to send a Survey Invitation
• Field Mapping for CRM Integrations
• Triggering a Survey from an External Application
• Overview
• Customising Your Consultation Hub
• Creating a Consultation
• Sharing a Consultation
• Editing Consultation Details
• The Consultation Survey
• Publishing a Consultation
• Analysing Consultation Responses
• We Asked, You Said, We Did
• Consultation Landing Pages
• Consultation Audit Log