Before following this guide have a look at our Skip Logic guide which will give you an understanding of what each option means. Here are some examples of using skip logic on a Multiple Choice (Only One Answer) question.
This also covers Net Promoter, Customer Effort, Customer Satisfaction, and Matrix (One Answer per row) questions.
Skipping Over a Page
Example:
- Question 1 (On Page 1) asks if the respondent owns a car: yes or no
- Question 2 (On Page 2) asks the respondent what type of car they own
- If the respondent says that they don't own a car, they should not be shown Question 2, by "skipping" Page 2.
The rule setup for this example would be as follows:
- Add a Skip Logic Rule to Question 1
- Condition would be Choice Is Not
- Choice would be Yes
- Action would be Skip Over Page
- Page would be the name you had set for page 2, such as Car Type.
Jumping Directly to a Page
Example:
- Question 1 asks if the respondent owns a car: yes or no
- Page 2 and 3 contain questions relating to the car
- Page 4 proceeds to the next section of the survey
- If the respondent says that they don't own a car, they should jump to Page 4
The rule setup for this example would be as follows:
- Add a Skip Logic Rule to Question 1
- Condition would be Choice Is
- Choice would be No
- Action would be Jump to Page
- Page would be the name you had set for Page 4, such as Do you cycle
Disqualifying a Respondent
Example:
- Question 1 asks if the respondent owns a car: Yes or No
- The rest of this survey contains questions relating to owning a car
- If the respondent says that they don't own a car, they should be sent to the Disqualified Page
The rule setup for this example would be as follows:
- Condition would be Choice Is
- Choice would be No
- Action would be Disqualify Respondent