Adding, Editing and Hiding Questions

This guide takes you through adding a new question, editing a question and hiding a question.

Adding a New Question

1. Click the green Add Question Here button within your survey to open the add question popup
2. Choose a question type from the selection shown.
3. In the Question field, type the question that you would like to ask
4. In the Answer Choices section fill in the relevant fields to complete the setup of your question
5. Click the green Save Question button 

Unsure which Question Type you need? Check out our Understanding Question Types help guide

Using Pre-Made Answers

You can pre-populate the answer field with pre-made answers to save time when creating a survey. Pre-made answers can be edited and customised once you have selected them.

1. In the Add Question pop-up window, after selecting Question Type and adding your question, locate the "Answer Template" drop-down.
2. In the Answer Template drop-down menu, select the pre-made answer list you want to use
   • Some of these answer templates allow for a variable number of points on the scale, so choose the level of granularity you want via the Scale drop-down.
3. The field is dynamically populated with the pre-made answers that you have selected
4. Use the Add/Edit in Bulk button below the answer choices box to reverse the order of the options or to sort them alphabetically.
   • Note: Any order set in this way will be overidden by using the randomisation function in the question options.
5. You can still edit the answers if you require.
6. Click  Save Question

Editing a Question

You cannot edit the question type of an existing question if: There is skip logic applied to the question, carry-forward logic, or, you have collected responses. If you need to make this change, you can hide the existing question and add a replacement or disable skip logic/carry-forward and re-add it after changing the question type.

1. Select the question you want to edit
2. Click on Edit Question as shown in the screenshot above
3. In the pop-up window, edit the question 
4. Click Save Question

After a question is created, the answer options are displayed in seperate boxes for individual control and editing. To add/edit answers in bulk, click Edit Question, scroll down to below the options list and click the Add/Edit in Bulk button. This button is not visible if you have already collected responses. 

Hiding a Question

1. Click Edit Question
2. Select the Options tab, which is above the question text box.
3. Click the Hide Question Toggle
4. Click Save Question

Changing a question type may permanently erase all of the existing Answer Choices. We recommend Hiding a Question and adding a new one in its place where possible