Question Settings

Each Question on your survey can be set up in various ways to suit your needs. These guides will help you set your questions up just how you want them.

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• Understanding Question Types
• Multiple Choice Questions With One Answer
• Multiple Choice Questions With Multiple Answers
• Comment or Essay Box Questions
• Ranking Question
• Matrix of Choices - One Answer Per Row
• Matrix of Choices - Multiple Answers Per Row
• Matrix of Textboxes
• Matrix of Drop-Down Menus
• Single Textbox
• Multiple Textboxes
• Descriptive Text
• Date/Time Box
• Continuous Sum
• Slider Scale
• Semantic Differential
• File Upload
• Net Promoter® Score (NPS)
• Anonymous Responses
• Can Respondents Attach Files to a Survey
• Adding a File or Link to a Survey Question
• Creating & Using a Customer Effort (CES) Question
• Creating & Using a Customer Satisfaction (CSAT) Question
• Questions with Searchable Drop-Downs
• Creating & Using a Employee Effort (EES) Question
• Creating & Using a Employee Satisfaction (ESAT) Question
• Employee Net Promoter Score (eNPS)
• Friends and Family Test (FFT)
• Star Rating
• How to Create a Survey
• Using a Survey Template
• Adding, Editing and Hiding Questions
• Adding & Managing Pages
• Previewing and Testing Surveys
• Browser Compatibility
• Making a Quiz
• Survey Creation and Editing Limits
• Creating a Poll
• Create Survey using AI
• Changing a Survey Theme
• Deleting Custom Survey Themes
• Theme Editor Sections
• Custom Survey Themes
• Previewing Survey Themes
• Adding a Save and Continue Option
• Customising Text for Survey Buttons
• Adding or Removing a Progress Bar to a Survey
• Hiding the "Powered by SmartSurvey" Footer
• Sharing a Theme with Sub-Users
• Piping
• Page Logic
• Question Randomisation
• Question Set
• Disqualifying Respondents
• Piping with Custom Contact List fields
• Piping Default Answers into Multiple Textbox Questions
• Adding Terminal Pages
• Answer Option Randomisation
• Skip Logic
• Skip Logic on a Multiple Choice (Only One Answer) question
• Skip Logic on a 'Multiple Choice (Multiple Answer) question
• Piping Dynamic Dates into Survey Content
• Carry Forward Responses
• Editing a Live Survey
• Restoring Deleted Questions
• Making Survey Questions Mandatory
• Adding an Other Textbox or Comment Field
• Page Randomisation
• Setting Up Default Answers
• Question Validation Options
• Deleting a Question
• Restoring Deleted Questions
• Copying or Moving Questions
• Adding subheadings to question options
• Creating a Survey in Multiple Languages
• Multi-Stage, Multi-Lingual Surveys
• Adding a Logo
• Adding Images
• Formatting Text
• Adding Custom CSS and JavaScript
• Adding a YouTube Video
• Embedding Audio Into a Survey
• Amending or Editing Default Text
• Adding a help icon to a question or answer option
• Adding & Managing Pages
• Page Titles and Page Descriptions
• Re-Ordering Survey Pages
• Adding Terminal Pages
• Creating your Own Thank You Page
• How to Hide a Survey Title
• Custom Question Numbering
• Hiding Question or Page Numbers in a Survey
• Hiding the Previous Page Button
• Merging Pages or Removing a Page Break
• Viewing and Managing Surveys
• Copying Surveys
• Creating and Managing Survey Folders
• Using Folders to Organise Surveys
• Deleting Survey Results
• Deleting Surveys
• Finding Surveys
• Managing Large Surveys
• Merging Pages or Removing a Page Break
• Password Protecting a Survey
• Deleting a Survey in Error
• Securing Surveys Using https / SSL
• File Library
• Question Library
• Adding Questions from the Question Library
• Copying a Survey Theme
• Downloading Previously Exported Reports
• Downloads
• Survey Scoring
• Showing Respondents Final Score
• Creating an Accessible Survey
• Choosing Accessible Questions
• Providing Headings in Survey Pages
• Using the Rich Text Editor
• Adding Alt Text to Images in Survey Pages
• How to set up Autocomplete for your Survey Answers
• Integrations Overview – Start Here
• Getting a Record ID into a Survey
• Integrating SmartSurvey with HubSpot
• Triggering a Survey from HubSpot
• Integrating SmartSurvey with Microsoft Teams
• Integrating SmartSurvey with monday.com
• Integrating SmartSurvey with Salesforce
• Triggering a Survey from Salesforce
• Integrating SmartSurvey with Slack
• Filtering an Integration
• Zapier
• Google Tag Manager
• Google Analytics
• Integrating a SmartSurvey Account With Salesforce
• Configure a Survey to Push to Salesforce
• Field Mapping for CRM Integrations