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Managing Your Account
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SSO (Single Sign On)
Login and Password
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Copying or Transferring Themes to User Accounts
Copying Contact Lists to User Accounts
Transferring or Copying Surveys to User Accounts
Setting Up Survey Permissions for Users
Adding User Accounts
Editing User Accounts
Logging into User Accounts
Amending Response Allowances for Users
Increasing Your Account's User Allowance
Password Policies
Two-Factor Authentication
Restricting account access by IP address
Account Default Templates
Sharing a Theme with Sub-Users
Allowing Sub-Users to Share Surveys
Giving User Management Rights to Sub-Users
Disabling or Removing Users from a Team Account
Allowing User Managers to Manage the Shared Question Library
Subscription Options
Monthly Responses Allowance
Do you offer a one-time survey fee?
Signing Up For a Free Or Trial Account
Single-Sign-On (SSO)
SSO Error codes
Setup SSO on Active Directory Federation Services
Setup SSO on Azure Active Directory
Introduction to SSO feature
Changing Your Email, Password or Account Details
Password Policies
Two-Factor Authentication
Browser Compatibility
Logging in to SmartSurvey
Raising and Sending a Support Ticket
GDPR Resources
GDPR – Exercising Rights of Erasure or Access
GDPR – Complying with requests from respondents
GDPR - Removing Personal Data from Surveys
IP Address Tracking
Upgrading To A Paid Plan
Changing Your Paid Plan
Cancelling Subscriptions
Auto-Renew
Receiving Paper Receipts by Mail
Parked Responses
Viewing and Updating Your Billing Details
Expired Cards and Missed Payments
Automatic Payments and Manual Invoicing
Downgrading and Existing Surveys
Viewing and Managing Surveys
Using Folders to Organise Surveys
Creating and Managing Survey Folders
Securing Surveys Using https / SSL
Finding and Correcting Insecure Content in Surveys.
Introduction to SSO feature
Setup SSO on Azure Active Directory
Setup SSO on Active Directory Federation Services
SSO Error codes
Changing Your Email, Password or Account Details
Viewing and Updating Your Billing Details
Signing Up For a Free Or Trial Account
Where to find Your Account Number
API and Webhooks
Custom Domains
Unsubscribing from SmartSurvey Emails
Deleting a SmartSurvey Account