When you need help with your SmartSurvey account, our team is ready and waiting. Our ticket system makes it really easy to contact our team - you’ll automatically receive email updates when we respond to your enquiry.
You'll get an email when we respond to your ticket and if your query hasn’t been resolved, you can send us another message.
To check the progress of any ticket, or review previous tickets, click the View Tickets button under Support on your dashboard. The Status column shows whether your issue has been resolved.