Managing Surveys

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• Copying or Transferring Themes to User Accounts
• Copying Contact Lists to User Accounts
• Transferring or Copying Surveys to User Accounts
• Setting Up Survey Permissions for Users
• Adding User Accounts
• Editing User Accounts
• Logging into User Accounts
• Amending Response Allowances for Users
• Increasing User Allowance
• Password Policies
• Two-Factor Authentication
• Restricting account access by IP address
• Account Default Templates
• Sharing a Theme with Sub-Users
• Signing Up and Upgrading
• Downgrading and Cancelling
• Cancelling Subscriptions
• Downgrading to a Free Account
• Where to find Your Account Number
• API and Webhooks
• Custom Domains
• Unsubscribing from SmartSurvey Emails
• Changing Your Email, Password or Account Details
• Auto-Renew
• Payment Methods
• Receiving Paper Receipts by Mail
• Parked Responses
• Your Billing Details
• Subscription Options
• Monthly Responses Allowance
• Do you offer a one-time survey fee?
• Signing Up and Upgrading
• Changing Your Email, Password or Account Details
• Password Policies
• Two-Factor Authentication
• Browser Compatibility
• Raising and Sending a Support Ticket
• GDPR Resources
• GDPR – Exercising Rights of Erasure or Access
• GDPR – Complying with requests from respondents
• GDPR - Removing Personal Data from Surveys
• IP Address Tracking
• Viewing and Managing Surveys
• Using Folders to Organise Surveys
• Creating and Managing Survey Folders
• Securing Surveys Using https / SSL