Setting a Cut-off Time and Date

Your survey can be set to automatically close at a pre-set time and date in the future.    

Adding a Cut-off Time and Date

  1. Go to the My Surveys page
  2. Click on the Collect icon next to your survey
  3. Hover under Tracking Link Name and click the Settings icon next to Preview
  4. In the top left of the pop-up box, select Toggle Advanced Options, and then Restrictions
  5. Check the box next to Set a Cut-off Date & Time
  6. In the Date box, use the back and forward arrows for month and year, then click on the day of the month. 
  7. For Time, click on the first drop-down box for hours and the second drop-down box for minutes
  8. Click Save Changes

Your cutoff time must be entered in GMT or UTC time (+0000). You must also use the 24-hour format. For example, 3pm would be entered as 15:00

NOTE: The survey will not automatically appear "Closed" in the collect tab at the exact instant of the selected time and date. Instead, the survey will be set to close when the first person tries to access it after the time passes. For surveys with a very low rate of responses, this may cause a survey to appear to still be open some time after the time and date passes - however it will always be impossible for someone to respond to the survey after the set time and date.


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