When creating your invitations, it is important to ensure the anonymous setting on your chosen Tracking Link matches the setting chosen on your Contact List.
Tracking Link
Contact List
If these do not match, you will be alerted to this before sending your survey. You may proceed past the alert if you are happy for the survey responses to be anonymous.
If you would like to change the Tracking Link settings to match the Contact List, follow these steps.
Tracking Link - Enabling/Disabling Anonymous Responses
To enable anonymous responses:
- Head over to the survey editor for the survey you wish to edit, Go to the Collect page of your survey located in the white navigation bar at the top of the page
- Click on the Tracking Link Name for the tracking link you wish to anonymise
- Under Link Settings, check/uncheck the Anonymous Survey box
Note: You are not able to amend a Contact List once this has been set up. In this instance we would recommend deleting the existing Contact List, and setting up a new Contact List.
Contact List - Enabling/Disabling Anonymous Responses
- From the Home page hover over Libraries in the blue navigation bar to the left of the page and select Address Book
- Click the green Add New Contact List button at the top of the page
- Under List Name type a name for the list
- Tick boxes against three options as required:
- Anonymous Results - allows recipients to complete the survey without being automatically identified
- Allow Duplicate Emails - allows the same email address to be added to the list more than once
- Custom Columns - allows you to add custom fields to the contact list, in addition to the name and email fields