See below for how to export your responses individually in an easily-readable format, such as a PDF or Word Document, rather than as a CSV or XLS spreadsheet of the raw data.
- Click Results in the blue navigation bar while in your survey
- Click Export in the white navigation bar
- From the Report Type drop-down menu on the left, choose Individual Responses
- Name your report under Report Name, select PDF or Word under Report Options and apply any desired filters (if you have any)
- Scheduler allows you to customise the frequency of automatic downloads If desired - set to No schedule as default
- Click Export Data
Use the Email Report option alongside the scheduler to have SmartSurvey automatically email you and/or others an up-to-date report at a time(s) you schedule
Report Options:
| PDF or Word |
Sets File format |
| Display Respondent Details |
Determines whether a respondent’s details are shown in the report. Details are: Response Number, Respondent ID, Time/Date Started and Ended, Time Taken, IP Address, Translation of Survey Used and Country, plus any information in the address book |
| Display Unanswered Questions |
Left unchecked, unanswered questions will not be included in the export. When checked, unanswered questions will be shown with No Response |
| Insert Page Break Between Responses |
Starts each response on a new page |
| Email Report |
Sends a copy of the report to the email address(es) entered when checked. This works in conjunction with the scheduler for when you want regular automated reports to be sent via email |
| Select Custom Filter |
Applies a filter (previously set up in the filtering tool) to the results |