Filtering Through Open-Ended Answers

Open-ended answers allow respondents to provide a written answer to a question. There is, therefore, an unlimited range of potential answers respondents could give.

There are two ways to view open-ended answers.

Searching for Keywords in Open-Ended Answers

  1. Go to the Results page of your survey.
  2. In the Survey Results menu, select More.
  3. Click Search.
  4. Under Search Text Data, type your Search Terms in the Keyword box. Your Search Terms should be a summary of the possible answer you wish to look for.
  5. Click Search.

View each comment individually

  1. Go to the Results page of your survey.
  2. Scroll down to an open-ended question.
  3. Click View

If you wish to analyse all open-ended comments together, then use the Text Analysis tool

Was this guide helpful?