About the cookies we use

SmartSurvey uses cookies to recognise repeat visitors to our sites. Cookies are bits of data stored on the device our sites are accessed from. All information collected by the cookies we use is anonymous. They expire after a certain amount of time.

Should you wish, you can disable cookies via your web browser settings. Doing so may affect some functions in SmartSurvey’s sites.

Here is an outline of the cookies we use:

Google Used to collect and analyse information about how visitors use our site. We use Google Analytics and the Google Tag Manager platforms to collect and compile reports that help us improve our services. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. A unique User ID number is assigned to users who sign up with SmartSurvey in order to better understand their use of our service while logged in, no personally identifiable information is collected by this process. Learn more about Google and privacy.
Crisp Used to monitor visitors live chatting with our sales team while on our site. We use the information to compile reports for our sales team and improve our support services. The cookies collect information in an anonymous form. Learn more about Crisps's privacy policy.
VWO Used on www.smartsurvey.co.uk pages to display new optimised content to visitors and collect information on user’s interaction with features that appear on those pages. This helps us better understand and support our users with content more relevant to their interests. Learn more about VWO’s privacy policy.

Our Cookies

App:
- ASP.NET_SessionId - Session cookie and is used to identify whether a user is logged in.
- AuthToken - Security cookie to prevent session hijacking

Website:
- ASP.NET_SessionId - Session cookie and is used to identify whether a user is logged in.
- displayCookieConsent - Cookie consent notification.

Surveys:
- ASP.NET_SessionId - Session cookie and is used to keep track of a respondents progress in a survey
- SX_X - This keeps track of completed surveys to prevent multiple responses for a survey (if the feature is switched on).

 


 

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