Browser Compatibility


Surveys created in SmartSurvey should work in any browser – respondents should be able to answer questions on any browser and any device. While we can’t rule out unexpected behaviour on highly unusual hardware combinations, we strive for maximum accessibility for respondents.


The SmartSurvey app, which is what users access to create and manage their surveys, supports the following browsers:

  • Chrome
  • Firefox
  • Edge
  • Safari 6.2+
  • Internet Explorer 11+
  • iOS 7+
  • Android 4.4+

Attempting to access the app using unsupported browsers may cause the app to be difficult or impossible to use.
For independent advice on the latest versions of popular browsers, visit

If you’re unsure about what to do, or are experiencing issues on a supported browser, contact

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